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FAQ

What sizes of shirts do you carry?
We specialize in petite-sized shirts. All pertinent measurements are included on each product page.
Why only small shirts?
We know small shirts are next to impossible to find in North America. Believe us, we’ve spent 2 frustrating weeks finding a single shirt for an interview -only to have it kind of fit! In fact, that’s why we’re here. To help like-sized individuals replenish their professional wardrobe, without looking like you shopped in the children’s department.

We are currently working on expanding to provide customers with a full professional wardrobe in the next few months.

If you’re looking for medium/large sizes, please visit your local mall. We may look into expanding into larger sizes in the future.

How can you guarantee that this shirt will fit me when I haven't found anything in Canada to fit me before?
All our shirts are imported from Asia, primarily from Japan. We know the frustration you have experienced finding a shirt that feels tailored, because we have been in the same boat before! We have a 90 pound, 5’2” girl who tries on all the different styles to make sure it fits before we put it online.
Will I be charged tax?
Ontario customers will be charged 8% PST.

All other customers will not be charged any tax.

We do not charge GST.

Can I pay with credit card?
Yes you can pay with a credit card. Upon check out, you will be directed to the Paypal site. You will see an option to continue to pay with a credit card. We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
How much does shipping and handling cost?
Flat rate shipping:

$10 Ontario/Quebec (next day)
$15 Everywhere else in Canada (3 to 7 days)
$20 USA

We are temporarily experiencing some trouble with Paypal. If you are from Ontario or Quebec, please allow us 3 business days to discount 5$ from your order. If by chance we do overcharge you, let us know immediately, and we’ll refund you the difference right away.

Can I track my shipment?
Yes. All packages are shipped with tracking numbers. You will receive a shipping confirmation email when the package is shipped, and a Canada Post tracking number.
I have more questions, how may I contact you?
We can be contacted at sales@figandhazel.com or by telephone at (647)402-6248 (local Toronto).